Duties 1. Provides general support to the Nurse Case Management section as identified needs arise. Demonstrates proficiency in application of managed care concepts to affect quality outcomes for all patient activities, to include the provision of emotional and physical comfort and safety of all patients with caseload 100-150 patients/families. Assesses the soldiers/families status at intake, throughout care cycle and at disposition, monitoring for changes in conditions. Documents observations and all pertinent data regarding the physical and emotional status of patients/families. Pertinent clinical data may include but is not limited to laboratory and radiology reports, consults, medication regimens, etc., and other pertinent information from the civilian and military institutions required to direct medical care to the most quality efficient setting. Collaborates with members of the health care team to assess, plan, execute and evaluate the care of patients. Teaches patients on case management concepts and other aspects of medical care as appropriate. Identifies and understands the implications of acute and chronic conditions affecting medical readiness status and retention and the potential long term effects of trauma. Observes and reports specific physical and behavioral signs and symptoms indicative of change in patients conditions. Identifies problems and conducts interventions as prescribed and within scope of practice. Recognizes critical conditions that require tracking of line-of-duty status and Medical Evaluation Board (MEB) processing. Assists in coordinating and obtaining services and resources needed by the patient or the patients family to ensure adherence to prescribed care regimens according to best practices. Participates in individual patients plan of care to include patient teaching regarding medication regimens (side effects, interactions, etc.), wound/dressing care, durable medical equipment or other assistive devices, expectations for healing, etc. Uses interpersonal skills when communicating and coordinating with service members unit point of contact, other clinical areas, patient administration service, hospital/clinic schedulers, civilian hospitals and other types of treatment facilities to meet health care needs of service members. 2. Provides administrative assistance to include maintenance of files, faxing of documents and booking of appointments. Inputs data into the computer and maintains a computer based information record to include database management. Prepares reports on patients condition and compiles data into computerized system for outcomes tracking. Maintains proficiency in computer and communication skills and recognizes sensitivity of information obtained. Coordinates with administrative and unit command structure to provide current status of patients healthcare and administrative status in the form of administrative reports or tracking mechanisms as appropriate per established regulations, policies and guidelines. PERFORMS OTHER DUTIES AS ASSIGNED.