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Travel Counselors Job Brooklyn, NY


Posted by Tandym Health
Employer Tandym Group
alarm yesterday

Job Description

A nonprofit organization in New York City is currently seeking an experienced professional to join their staff as their newSocial Service Supervisor.In this role, the Social Service Supervisor will be responsible for ensuring Case Managers working in shelters provide quality services to families.


TheSocial Service Supervisor will:
  • Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers
  • Supervise the Case Managers and provide coaching, training, and staff development as needed
  • Champion the use of Evidence Based Practices (EBP) in all aspects of services
  • Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences
  • Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP)
  • Participate in Child Safety Conferences and provide information as a Mandated Reporter to the Administration for Childrens Services (ACS) as needed
  • Ensure the Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart
  • Ensure the Case Managers maintain current and accurate confidential case records with all required documentation
  • Audit the Client Assistance and Rehousing Enterprise System (CARES) database, review essential documentation, and monitor chart maintenance for OTDA, DHS, and audit readiness
  • Work with community service providers to ensure clients receive essential services, including mandated substance abuse treatment and mental health services
  • Attend regularly scheduled CARES training sessions to obtain DHS updates
  • Provide feedback to the Program Director to ensure resources are available and the goals of the program are achieved
  • Perform other related duties as needed
  • 3+ years of experience in Family and/or Single Adult Residential Counseling Services
  • Master's Degree in Social Work and/or a related field
  • Familiarity with EBP, MI, and TIC.
  • Able to work with At-Risk populations, including Domestic Violence Survivors, clients with Medical &Mental Health issues, and the Chronically Homelessness
  • Familiarity with Entitlement systems and procedures
  • Computer savvy
  • Microsoft Office Suite proficient
  • Solid assessment and documentation skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
Desired Skills:
  • 1+ year of Supervisory expxerience
  • Bilingual (English and Spanish)
  • Knowledge of CARES
  • Working knowledge of Substance Abuse issues
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