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Travel Counselors Job Brooklyn, NY


Posted by Tandym Health
Employer Tandym Group
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Job Description

A human services organization in New York City is currently seeking a new Social Service Supervisor (MSW) to join their growing team in Brooklyn. In this role, the Social Service Supervisor (MSW) will be responsible for for ensuring Case Managers working in shelters provide quality services to families.


The Social Service Supervisor (MSW) will:

  • Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients
  • Supervise the Case Managers and provide coaching, training, and staff development as needed
  • Manage the shelters multidisciplinary team
  • Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences
  • Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP)
  • Ensure the Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart
  • Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services
  • Attend regularly scheduled CARES training sessions to obtain DHS updates
  • Develop and conduct client activities/workshops
  • Prepare accurate and timely report
  • Perform other related duties as needed


  • 3+ years of experience in Family and/or Single Adult Residential Counseling Services
  • Master's in Social Work
  • Familiarity with EBP, MI, and TIC
  • Abe to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness
  • Familiarity with Entitlement systems and procedures
  • Microsoft Office Suite proficient
  • Solid problem solving and time management skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized

Desired Skills:

  • 1+ year of experience in a Supervisory role
  • Bilingual (English Spanish)
  • Working knowledge of Substance Abuse issues
  • Experience with CARES