The Regional Medical Director, Acute and Transitional Care is a medical leadership position reporting directly to the Regional Market Chief Medical Officer focused on leading the region's care for its members as they transition through environments of care outside of our centers. This physician will advise transitional care teams, including their medical directors, in multiple markets and may also keep primary responsibility for the transitional care team in their home market. The exact time commitment and responsibility for each market in a region will be determined by the Regional Market Chief Medical Officer and the National Director, Acute and Transitional Care.
The Transitional Care Team is a cohesive group of health care professionals dedicated to keeping our patients connected to their primary care physicians during episodes of acute hospitalization, post-acute care, and during periods of increased need at home. The transitional care team may include physicians, nurse practitioners, case managers, and administrative support staff. Key daily activities for team members include continuous communication with primary care physicians and inpatient providers, participation in the market's case conferences, review of inpatient cases via inpatient courtesy visits and remote EMR review, care coordination, risk assessments, home health care monitoring and review, complex community case management, and home visits for high risk and homebound patients.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Builds and advises transitional care teams in each market in the region of responsibility.
- Implements national transitional care policies and procedures in each market in the region, including but not limited to those involving acute case management of hospitalized patients, community based case management, hospitalist services, skilled nursing care, home health care.
- Performs the job duties of a local Medical Director, Transitional Care if they maintain primary responsibility for their home market.
- Partners with National Director, Transitional Care to develop and participates in quality improvement national policies and procedures.
- May provide direct patient care that falls within the physician's area of specialty.
- Participates in Targeted Coverage Time - time spent providing care for patients whose primary care physician is on paid time off or otherwise unavailable.
- Coaches physicians and other clinicians in support of the overall quality and performance in the market
- Delivers introductory training for all new practitioners.
- Cultivate strong relationships with our primary care physicians, their center based care teams, and other staff.
- Assists MCMO and RMCMO with physician meetings, training, and education of PCPs and administrative and support staff.
- Develops internal training materials and SOPs focused on the clinical development of the ChenMed/JenCare team.
- Participates in team meetings and leads focused clinical discussions in clinic and market-wide multidisciplinary meetings.
- Other duties as assigned and modified at manager's discretion.
Markers of success:
- Region's sick days/1000 will meet local market goals
- Decreasing 7, 30, and 90-day hospital and SNF readmission rates
- Safely minimized hospital and skilled nursing facility length of stays
- Market Part A costs will meet local market goals
- Transitional care team is capturing > 95% of inpatient care episodes
- Transitional care teams are passing internal and external quality assurance activities
- Transitional care team is continuously communicating with primary care physicians and actively participating in market's weekly case conferences
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
KNOWLEDGE, SKILLS AND ABILITIES:
- Must possess strong clinical skills in the management of seniors with complex medical needs throughout all environments of care
- Strong leadership and communication skills, the ability to build relationships with external organizations, and interest in information technology applications in medical settings
- Ability to effectively work across multiple markets and teams to optimize the performance of local leaders and their teams
- Good analytical skills and the ability to manage for results
- Excellent medical skills with proven positive outcomes
- Conflict management and resolution skills, and ideally, experience of population risk management or complex chronic disease care management
- Fluent in English
- May require travel up to 30% of the time
EDUCATION AND EXPERIENCE CRITERIA:
- Medical Degree is required with valid and current license in the state of the region
- At least three (3) years of post-residency experience
- At least three (3) years' experience in clinical internal medicine, hospital medicine, and/or geriatric medicine is strongly preferred
- At least three (3) years of experience in management preferred
- An MBA, MPH or other related advanced business/healthcare degree or documented training (e.g., ACPE programs) is preferred
- Prefer prior experience in quality improvement and or medical/healthcare leadership activities
- Previous experience working with interdisciplinary teams