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Full Time Administration Job Richmond, VA

Full Time
Richmond, VA
alarm 7 months ago
Posted by ChenMed
Employer JenCare Senior Medical Center

Job Description

The Center Medical Director is specifically responsible for executing the ChenMed Way and core model in his/her assigned centers. 
Under the direction of the Market Chief Medical Officer (MCMO), the Center Medical Director will directly supervise, performance manage and train primary care physicians (PCPs) in his/her assigned centers. The incumbent in this role is accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes and physician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned centers, he/she will also assist the MCMO in managing day-to-day clinical and business operations and building positive relationships with providers and key stakeholders for all ChenMed/JenCare/Dedicated Senior Medical Centers within the market. 
The Center Medical Director will have approximately 70-90% of time allocated to direct patient care as a PCP and/or other clinical duties, and approximately 10-30% of time allocated to leadership responsibilities, depending on market needs, size of centers, patient membership and MCMO direction. The Center Medical Director may have up to 12 direct reports.  


  • Delivers outstanding clinical outcomes and service to patient panel as a PCP. 
  • Directs accountability for clinical outcomes and day-to-day management of PCPs in multiple (2 or more) centers in the market, with regular presence in the centers under direct management, and under the supervision of the MCMO. 
  • Manages, mentors and coaches PCPs in his/her assigned centers to deliver outstanding clinical outcomes. 
  • Oversees and facilitates talent development of the PCPs in his/her centers including, but not limited to: leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management. 
  • Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards. 
  • Assists MCMO in training of new practitioners. 
  • Assists MCMO with recruiting and interviewing PCP and specialist candidates (Note: MCMO makes hiring decisions). 
  • Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations. 
  • Leads physician meetings, training and education of PCPs within assigned centers. 
  • Partners with center manager(s) to co-lead center stand-ups and deliver exceptional patient care across their respective teams. 
  • Participates in center and team meetings and leads focused clinical discussions in market huddles, super-huddles, physician meetings and may participate in external meetings. 
  • Accountable for appropriate management of hospital sick days for assigned centers as follows: reviews inpatient census daily, delivers feedback to PCPs and ensures PCPs are keeping in contact with hospitalized patients and hospitalists; facilitates review of inpatients and other high priority patients during super huddle, accountable for discharged patients being seen and coaches PCPs on appropriate flagging of high priority patients. 
  • Manages clinical teams to deliver VIP service, standards of care and quality guidelines, HEDIS/STARS, high-risk disease detection and high-risk disease management and other evidence based medicine. 

Other duties as assigned and modified at MCMO's discretion, which may include: 

  • Assists MCMO with market quality and performance improvement initiatives. 
  • Oversees monthly scorecard reviews and in conjunction with the MCMO delivery of quarterly CSE analysis. 
  • Provides training in other ChenMed entities, as needed. 
  • Develops deep relationships with providers and key stakeholders in the market. 


  • Uses the understanding of the local market dynamics to drive clinical initiatives. 
  • Builds clinical credibility and trust to deepen relationships. 
  • May be asked to assist and coordinate, in conjunction with the transition of care team; hospital, SNF, post-acute, UM, and home-based services for the market. 
  • Assists with implementation of cost reduction and market clinical strategies. 
  • Other key relationships: Center Manager(s), Market Clinical Manager(s), other cross-functional market leaders, external sub-specialists and providers in hospitals and post-acute care facilities

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